1. Key details
Last Updated: May 15th, 2018
- What cookies are
- Cookie use on our website
- How to accept or reject cookies
- Other tracking technologies
- Further information
This policy is updated from time to time, and the latest version is published on this page.
This section sets out the information about cookies
- What are cookies?
A cookies is a small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there for record keeping purposes. They can be used in a several different purposes. Example: customising a website for a particular user, improving the user’s website experience and storing the user’s preferences and login information.
‘Essential’ cookies are automatically placed on your computer or device when you access our website or following certain actions.
‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. You consent to us placing ‘non-essential’ cookies on your computer or device by continuing to use our website with your browser settings set to accept cookies.
We gather and use certain information about individuals in order to provide product and services and to enable certain functions on this website, and we also collect information to better understand how visitors use this website and to present timely, relevant information to them.
Further information on the difference between essential and non-essential cookies can be read in the section entitled ‘About cookies’ Further information on how you consent and withdraw your consent to us placing non-essential cookies and other technologies on your computer or device can be read in the section entitled ‘How to accept or reject cookies’
- Essential & non-essential cookies
Cookies are classified as ‘essential’ or ‘non-essential’.
- used solely to carry out or facilitate the transmission of communications over a network
- strictly necessary to provide an online service (our website or a service on our website) which you have requested
Any cookies that do not fall within the definition of essential cookies. Example: used to analyse your behavior on a website (analytical cookies) or cookies used to display advertisements to you (advertising cookies)
- Session & persistent cookies
Can expire at the end of a web browser session (from when the user opens the web browser to when they exit/close the web browser), or they can be stored for longer.
Allows the website to link the actions of a user during a browser session. They may be used for a variety of purposes. Examples: remembering what the user has put in their shopping cart as they browse around the site. It may also be used for security when a user is accessing internet banking or to facilitate use of webmail. Session cookies expires when you close your web browser, and lasts for as long as your web browser is open.
Allows the preferences or actions to be remembered across the website (or websites). They may be used for a variety of purposes. Examples: remembering users preferences and choices when using the website or to target advertising. Persistent cookies expires at a fixed point in time or if you manually delete them from your web browser.
- First and third party cookies
Classified as ‘first party’ or ‘third party’ and refers to the website or domain placing the cookie.
First party cookies
Cookies that are placed on your computer or device by our website domain (the website displayed in the URL windows).
Third party cookies
Cookies that are placed on your computer or device by third party domains, but from our website (the cookie set on any other domain e.g. Vimeo)
Further information about cookies can be found at www.allaboutcookies.org
3. Cookies used on our website
Currently, we operate an ‘implied consent’ policy.
Further information about implied consent, please visit ICO cookies guidance
List of cookies used
Preference cookies (PREF): to store users preference (e.g. language) Security cookies (SID and HSID):
to protect users data from unauthorised access Process cookies (lbcs):
to maintain certain website functionality Advertising cookies (id):
to serve personalized ads to users and make advertising more effective Conversion cookies:
to track users interaction with ads Analytics cookies (_utma, _utmb, _ga, etc)
to collect Google analytics data
- Essential cookies
We use the essential cookies to allow you to use features of the website and services. Examples: staying logged in, making purchases etc.
- Non-essential cookies
We use the following types of non-essential cookies on our website:
Designed for the purposes of enhancing the websites functionality, and are not strictly essential for the website or functionality you have requested.
Analytical or performance cookies track and gather data about what a user does on a website and can be used to make improvements and report our performance. We might also use analytics cookies to test new pages, features or ads to see how users react to them. These are not essential cookies for our website or it functionality.
We use the following analytical cookies on our website:
first party Google analytics cookies
first party Clicky analytics cookies
to understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long, what you clicked on and your location (based on your IP address).
4. How to accept or reject cookies
There are several different ways in which you can accept or reject some or all cookies. We have provided examples of a main methods of doing so below.
You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences.
- Changing your browser settings
You can accept or reject some or all cookies by adjusting your web browser settings. If you do not know how to do this, the links below describe how to change your web browser settings for some of the commonly used web browsers
Some browsers (e.g. Google Chrome & Mozilla Firefox) allow you to change your settings to browse in ‘incognito’ mode. This limits the amount of data placed on your computer or device and automatically deletes any persistent cookies placed onto your computer or device when you finish your browsing session.
There are also third party applications which you can add to your web browser to block or manage cookies.
- Google Analytics Opt-out browser add-on
You can opt-out of Google analytics tracking by installing a browser add-on, available here
Further information about Google cookies, can be read here
- Clearing existing cookies
To clear cookies that have been previously placed on your web browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.
5. Further Information
You can read about cookies and how to opt-out of them by visiting the following third-party websites